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Connecting & Remoting

Contains information pertinent to connecting to UConn's wireless networks, the VPN, and Remote Desktop

1. Slow Logon at home

2. Remote Desktop

2.1. What to Do When P:\ Does Not Map With a Remote Desktop Connection (Windows 7)

 

Start the Juniper Networks Network Connect Client or login to https://vpn.uconn.edu

 

 

When connected you will see a padlock icon with two green blinking dots .

 

 

Open your remote desktop protocol (RDP) session

 

 

 

Double Click on My Computer

 

If the P:\ did not map click the Windows Desktop Start Button and search for and click Run in the Start Menu.

 

 

Enter \\business.uconn.edu\netlogon\SBLOGIN_2.2.3.vbs and click the OK button.

 

 

When prompted, click the Open button

 

 

Return to My Computer and the P:\ will have mapped.

2.2. How to Enable Remote Desktop (Windows 7)

Enabling Remote Desktop on Windows 7

 

Remote Desktop is disabled by default in Windows 7 or Vista, but it's easy enough to turn it back on. If you need to access your Windows PC from another device, it's essential that remote desktop be enabled first.

To get to the configuration page, you can either right-click the Computer icon and choose Properties.

Click on the Remote Settings link.

Select "Allow connection from computers running any version of Remote Desktop (less secure)"

Click OK

Note: To connect from another Vista or Win7 PC on the same network, click the bottom radio button. If you need to connect from an XP/2k machine, select "Allow connections from computers running any version of Remote Desktop" radio button.

Windows 7 will setup Windows Firewall rules automatically.

If remoting from off campus it is recommended that you use the Junos Pulse client to establish a VPN Session before starting a Remote Desktop Session.

For more information on VPN installation and use please see this link

 

 

2.3. How to Configure Remote Desktop Connections to use the Remote Desktop Gateway

Before proceeding Windows XP and Vista users will need to update to the latest version of the Remote Desktop Client


The School of Business has implemented a Remote Desktop Gateway. This gateway server securely encrypts Remote Desktop Protocol (RDP) data and negates the need to initiate a Virtual Private Network (VPN) session prior to starting a Remote Desktop Connection (RDC) session, when configured per the instruction below.

 

As of March 21, 2012 all RDC sessions will require either connection through the Remote Desktop Gateway OR a VPN session in response to Remote Desktop Protocol Vulnerability

Configuring RDC to use the Remote Desktop Gateway

 

Click Windows Start icon or the Windows Orb

Click All Programs, Accessories, Remote Desktop Connection

Click Options then click on the "Advanced" tab.

 

Click "Settings".

 

 

Select  the option to"Use these RD Gateway server settings:"

Enter remote.uconn.edu into the "Server name:" field.

Click Ok.

 

Click Connect.

 

Before a remote session can be initiated the host PC will need to be configured for remote access. Information on how to enable remote desktop and identiy the UCONN PC Hostname can be found in Starting a Remote Desktop Session. Please see the "From the UCONN PC (Host)" section.

 

 

You will be prompted to enter your School of Business logon credentials.  This will pass credentials to both the Gateway server and the host PC.

 

Note: It may take up to a minute to initially connect to the remote machine.

 

Once connected, a new icon will be displayed in the upper left corner of the Remote Desktop bar.  This indicates a Remote Gateway is in use and the session is encrypted.

 

 

2.4. How to Connect to & Maximize a Remote Desktop Session (Windows XP)

 

Start a VPN session by going to https://vpn.uconn.edu

And start the network connect client

Start remote desktop by clicking on the icon.

Enter the computer name and the fully qualified domain name or the IP address of the computer you are remoting to.

Click the Option Button

 

 

On the Display Tab change the display size to match your home PC's display for example a 17" display is 1024x768, Change the amount of colors to display to 15 bit. This is fairly good quality. Anything less becomes difficult to view.

 

 

Unselect ALL the options.

Press the Connect

Reducing the number of colors, screen size, and other enhanced feature

This will significantly reduce the amount of information passed between PCs and should make your remote session work more smoothly.

2.5. How to Access Remote Disks and Network Drives (Windows XP)

 

Connect using the Junos Pulse Client 

Start remote desktop by clicking on the icon.

Enter the computer name and the fully qualified domain name or the IP address of the computer you are remoting to.

Click the Option Button

On the Display Tab change the display size to match your home PC's display for example a 17" display is 1024x768, Change the amount of colors to display to 15 bit. This is fairly good quality. Anything less becomes difficult to view.

To have access to your network drives select the Local Resources Tab

Click on the More... button

Select the Drives and click the OK button.

Unselect ALL the options.

Press the Connect

Reducing the number of colors, screen size, and other enhanced feature

This will significantly reduce the amount of information passed between PCs and should make your remote session work more smoothly.

2.6. What to Do When You Cannot Login After an RDP Session (Windows 7)

 

The problem appears to be related to downgrading authentication from "Remote Desktop with Network Level Authentication" to "Allow connections from computers running any version of remote Desktop". The latter setting is required if the remote desktop session is originating from a PC running Windows XP.

 

1. Download and install the latest version of Remote Desktop Connection on the PC that does not have Windows 7 running on it. http://support.microsoft.com/kb/969084

2. Reboot Windows XP PC and try a new Remote Desktop Connection again.

3. It is also recommended that the network drivers be updated on the Windows XP PC.
Uninstall and Reinstall the Network drivers in device manager and Programs.

  • Click Start, and then click Control Panel
  • Click System and Maintenance
  • Underneath Device Manager, click View hardware and devices
  • If you are prompted for an administrator password or confirmation, type your password or click Continue
  • Expand Network Adapters.
  • Right-click your Network Adapter, and click Uninstall.
  • Select the Driver tab
  • Click the Update Driver button.
  • Select Search automatically for updated driver software
  • Remove anything related to network driver in Programs and reinstall the drivers from manufacturers website.

4. The links below will help correct Remote Desktop settings on PCs running Windows 7:

3. Initiating an RDP Session

3.1. Starting a Remote Desktop Session

Starting a Remote Desktop Session

It is recommended that all users remotely accessing PCs on the University of Connecticut Campus:

From the UCONN PC (host)

1.       Enable the Remote Desktop Service on the PC being accessed (known as a host)

2.       Write down the hostname or IP address of the PC you will be accessing

a.       From the host pc go to http://www.whatsmyip.info/ (write down the information provided) The fully qualified computer name  or hostname with an appended .business.uconn.edu is better than the IP Address because the IP address will change.

From the Home PC (client)

3.       Upgrade the client to the latest version of the RDP client (Windows XP, and Vista users only)

4.       Initiate a VPN session on the client PC using these instructions: https://vpn.uconn.edu

Starting a Remote Desktop Session

Wait for the Juniper Network Connect client to start before beginning the Remote Desktop Connection.

Once connected, you will see a small Network Connect Icon in the System Tray on the lower

right-hand corner of the screen

Each subsequent initialization can done from the Start Menu

 

Start>All Programs> Accessories>

Or search for default.rdp

Enter the computer name or IP address written down from step 2a.

Click the Display tab to use multiple monitors (available in RDP version 7)

Click the Local Resources tab

Click More...

Click "Drives" then click "OK"

Click the General tab

Click Save As...

Save the connection information so it can be used for all future connections to this device

Click Connect to initiate the connection

 

4. Wireless

4.1. How to Connect to Wireless Internet on Campus

 

UCONN-SECURE settings

This is the preferred network for all NetID users.

To get connected to UCONN-SECURE follow the process outlined below:

  1. Change your NetID password at https://netid.uconn.edu from a wired connection.
  2. Configure Wireless Adapter to use WPA2-Enterprise with AES using:
  3. Go to a UITS wireless location
    • Under the "Locations" menu above you can select a campus to see available locations.
  4. Authenticate with your NetID and Password

 

5. Mapping a network Drive

5.1. Mapping Your P and Q drive from home

Mapping the School of Business P and Q drive:

*MUST START A VPN SESSION FIRST*

 

·         Click Start icon

·         Right click, "Computer" and select "Map a network drive

o  

·         Enter the file path:

o   For the P drive:

§  The folder path: \\business.uconn.edu\u\

§  Uncheck "Reconnect at logon"

§  Check "Connect using different credentials"

§ 

o   For the Q drive:

§  The folder: \\business.uconn.edu\s\

§  Uncheck "Reconnect at logon"

§  Check "Connect using different credentials"

§ 

·         Enter your School of Business credentials

o  

·         Click "OK" and your drive will be mapped.

5.2. Mapping Your shared drive on a VPC machine

  1. Click start
  2. Right click Computer
  3. Select "Map network drive..."
  4. In the folder field enter "\\business.uconn.edu\s\"

Check "Reconnect at logon"
Click "Finish"