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Contains information exclusive to equipment, software, and procedures pertinent to classes and School of Business High-Tech classrooms

1. Tools for Professors

1.1. How to Display Grades in HuskyCT


In order for students to see their grades, two things need to happen. The My Grades tool needs to be visible to the students and the columns need to be released.


To check on the first, go to the Student View tab and look for the My Grades tool in the left-hand menu. If it is not there, you will need to do the following to add it:


Go to the Build tab

Go to Manage Course

Click on Course Menu

Click on "Show link" next to the My Grades tool

Check again from the Student View tab to be sure it is visible


To release columns:

Go to Teach tab

Go to Grade Book

Click on Grade Book Options button

Click on Column Settings

Be sure "yes" is showing in the "Released to students" row for each column you wish the students to see their grades from. Just click on a "no" to turn it into "yes"


The best way to test this feature is to give Demo Student a grade for each column in your Grade Book. Then go to the Student View and click on the My Grades tool. You should see the grades from each column you have released. If it is working for "Demo Student" it will be working for the students in your class.

1.2. i>clicker

eInstruction and CPS for PowerPoint


Since the Spring Semester of 2012 the University of Connectict has ended its relationship with eInstruction replacing eInstruction's, CPS and clickersw with a new classroom response system. The RFP committee found the i>clicker 2 to be significantly more stable, flexible, easier to use and support, and more affordable for students.


Each classroom in the Storrs BUSN building has a receiver and channel chart. Professors who wish to view the base unit's LCD displays are encouraged to bring his or her own i>clicker Base to class.

i>Clicker2 Student Remote

i>Clicker2 Base


For best results we recommend that faculty copy the contents of the i>clicker flash drive to P:\. Saving the class files and program files for i>clicker provides a slightly more stable environment and a backup of your files.

For more information about using i>clicker please see the following links:

University of Connecticut Classroom Response Systems

i>Clicker's Clicker Best Practives & Tips


 Steve McDermott, Instructional Consultant, ITL, is UConn's primary CRS contact - 860-716-0453.
The Instructional Resource Center (IRC) provides faculty pedagogical and technical support for effectively using CRS and integrating with HuskyCT.
The Learning Resource Center (LRC) supports student clicker registration and use of the CRS for students.

Off campus support:
i>clicker offers support at support@iclicker.com or 866.209.5698 (toll free)

Please note: The School of Business does not provide loaner i>clickers or batteries. Students are responsible for bringing a working i>clicker to classes that require them. 

1.3. What is CPS?

eInstruction products including CPS are no longer used by the School of Business. Please see i>clicker

1.4. Where to Get Help for HuskyCT Issues


HuskyCT is known by several names: Vista, WebCT, Blackboard and with the Introduction of the Windows Vista Operating System the name was changed to HuskyCT.

HuskyCT is administrated by the UCONN Instructional Resource Center (IRC)

Online basics and help for HuskyCT can be found at http://irc.uconn.edu/Vista_Help_Files/IRC_Vista_Help_VistaBasics.htm


Additional information for HuskyCT:

Phone: Call 486-5052Email : irchelp@uconn.eduVisit the IRC: 422 CUE, 8:30 to 4:00 Monday through FridaySchedule an appointment: Call 486-2721 or email janet.jordan@uconn.eduAttend a workshop: See schedule and use sign-up formSchedule an Elluminate Session: Please call or email to arrange a time for an online session


If a professor or student has a problem with HuskyCT create a request in HelpSpot and email or call irchelp. Record information about the issue and possible solutions. Follow up on the request until the issue is resolved. Document the resolution and close the HelpSpot request.

1.5. Changes to HuskyCT Spring 2013

An important HuskyCT message for Fall 2012 instructors

We are in the process of transitioning from our current version of HuskyCT, which expires January 2013, to our new version of HuskyCT, we are calling "HuskyCT Next Generation." Since both systems will be operational this fall, instructors planning on using HuskyCT in Fall 2012 need to choose the version of HuskyCT they wish to use for their class(es).

Starting March 26th, instructors can request HuskyCT sites for Fall 2012 classes using the Student Admin System (PeopleSoft). The process for creating a HuskyCT site has not changed except that instructors need to select which HuskyCT system each class will be in - either HuskyCT Legacy (OLD version) or HuskyCT Next Generation (NEW version). This help file<http://www.irc.uconn.edu/LearnHelp/requestHuskyCTcourse.pdf> contains illustrated instructions on how to make this request. If you do elect to use the new version of HuskyCT in the fall, you can also submit a restore request to have content from our HuskyCT Legacy system copied into your HuskyCT Next Generation site.

Since all HuskyCT classes will be in the new system starting January 2013, we encourage you to consider using the new system for at least one course this fall. The Instructional Resource Center staff will be better able to provide individualized assistance for instructors who schedule time to work on their class site(s) before the start of August. Once you log into HuskyCT Next Generation you will find links to a variety of online help resources. We will also be offering workshops on using the new system starting March 30th.

Please don't hesitate to contact us with any questions you have about the upcoming transition.

Kim Chambers irchelp@uconn.edu (860 486-5052)

Stacey Valliere Office Assistant Institute for Teaching and Learning 368 Fairfield Way - Unit 2001 Storrs, CT 06269-2001 Phone: 860-486-2686 E-mail: stacey.valliere@uconn.edu Web: http://www.itl.uconn.edu P Please consider the environment before printing this e-mail.

Tools for Technicians

1. Board Room Bluetooth Audio Gateway

Board Room Wireless Audio


The BUSN Board Room, Room 321 now has a Bluetooth audio gateway installed that will permit the designated boardroom laptop to wirelessly broadcast sound to the room's built in audio system. The Bluetooth audio gateway will also work with any Bluetooth enabled laptop or device that has been previously configured to use a broadcast audio device.

We will be able to provide minimal support to those who bring their own devices. It is recommended that presenters use the provided equipment so there will be no delays during their presentations and to insure compatibility. We will not be able support devices that unless they already have Bluetooth enabled and working on their device.




Bluetooth USB Dongle


The Bluetooth USB Dongle is plugged into the second port (bottom right). It should be plugged in before the laptop is powered on.




Bluetooth Audio Gateway


The Bluetooth audio gateway is plugged in and within 15 feet of the laptop. If the distance between the transmitter and the reciever is too far the audio and connection quality suffers greatly.







The Bluetooth AG is connected to input one.

The power button for the amplifier is on the far right. 


Turn on the amplifier. It is located in a closet space behind the whiteboards.

Make sure Bluetooth USB Dongle and the Bluetooth audio gateway are plugged in. Confirm the Bluetooth audio gateway is powered on.

  • The audio gateway should be flashing blue.

Power on the laptop.

  • Before the logon screen loads you should hear a faint high pitched beep through the room's speakers indicating that the Bluetooth connection between the transmitter and receiver has been made. The Bluetooth audio gateway's indicator light will change from blinking blue to steady blue as a visual indicator that the connection is complete.
  • A final confirmation will occur when signing into the laptop. The Windows logon music will be audible through the room's speakers.



  1. If there are any issues unplug the USB dongle
  2. Unplug the audio gateway
  3. Plug in the audio gateway, wait for blue light to start blinking
  4.  Plug in the USB dongle.

Paring and all related connection processes will occur automatically.


Troubleshooting beyond plug and unplug.


Right click on the Bluetooth  icon, found in the system tray.


Locate the Board Room Wireless Audio device.

Right click on Board Room Wireless Audio and select Sound Settings


Right click on Bluetooth Audio Renderer and click Connect.


2. How to Reset the Timer on Dell7609WU Projectors



After replacing the bulb and remounting the projector

Power the projector on


Use the remote and press the Menu button.


Use the right button to highlight the LAMP menu

Press the button to activate the LAMP Menu


Use the button to highlight "Lamp Reset"

Press the button and select "Yes" to reset the "Lamp Timer"

Exit the menu

3. How to Resolve Toshiba TDP-S20U Data Projector Wiring and Command Sending Problems


The tested wiring and software solution for controlling a Toshiba TDP-S20U data projector via a RS232 serial cable connected to the female 8-pin Mini DIN port on the rear of the projector. We are using a PC running Windows XP.

We had a 100 foot RS232 serial cable cut and fitted with a male and female DB-9 connector. The short adapter we made had a standard female DB-9 connector on one end and a male 8-pin Mini DIN connector on the other.

Contact Bundles and More (Spokane, WA) if you want a custom serial cable made or an 8-pin Mini DIN adapter made. (http://www.bundles.com)

The image on the left, just below, is found in the data projector user's manual. Toshiba's description of the connection follows this image.


Pin No.

Signal Name




Receiving Data



Consent To Send



Data Set Ready



Signal Ground



Request To Send



No connection



Sending Data



Signal Ground


I found a wiring diagram, below, which gave me a clue as how to do my wiring. The DB-9 to DB-9 wiring diagram below is missing the ninth signal which is the RI (Ring Indicator).

Wiring Diagram - 9 PIN to 9 PIN Serial Cable

This is how my adapter's wiring works out:

Following is an image that shows the male 8-pin Mini DIN. It is at one end of the adapter and plugs into the projector. Imagine you were looking at the front of the connector. Hold the connector so you see three horizontal rows of pins with a row of two pins at the bottom. The pin colors represent the color of the wire attached to the DIN pins and the Pin numbers mirror the pin numbers on the female Mini Din connection on the projector.

The following image represents the soldering points at the rear of the female DB-9. The pin colors represent the color of the wires coming from the Mini DIN.

The following table represents the wiring connections that worked for me:

RS232 Wiring Plan for Serial Connection Control of Toshiba TDP-S20U Data Projector

Connector Type

Wire Color

Pin Number



Connector Type

Pin Number


Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9



Male Mini DIN





Female DB-9

no wire connected

  • There is NO wire connected on pins 1, 6 and 9 on the female DB-9
  • The bare ground coming from the male Mini DIN connector gets soldered onto the female DB-9. Be sure to insulate this bare 'frame ground' wire from the other wires.
  • The "GND" signals in the table above are also referred to as "Signal Grounds" (SG).



[i] http://www.johnhappy.com/SerialWiring.htm

4. How to Set Up Extron System 5 IP Switcher Hardware


Video Output:

Both RGB (computer 1/2) and Y/C (s-video) connectors need to be attached in order for all of the devices to work properly.

Connect and lock (by twisting) the RGB connectors, as well as horizontal and vertical sync.

NOTE: If the cable is produced by Extron, the black wire is horizontal sync and yellow wire is vertical.  Having horizontal and vertical sync connected properly is very important, you may receive no single if switched.

The Y/C connectors are labled on the cables (usually Y22 and C22) and connect in the same fashion as the RGB.


Video Input:

Input 1 corresponds to PC output. A VGA/RGB cable is used to connect from the PC to the switcher.

Connect a second VGA/RGB cable from VGA out on the document camera to Input 2 on the switcher.

NOTE: RGB connectors not made by extron may be formatted differently.  In this case grey is horizontal sync and black is vertical.  Having horizontal and vertical sync connected properly is very important, you may receive no single if switched.


Audio IN/OUT & RS-232:

The RS-232 serial connection is what the switcher uses to communicate with the projector.  Problems switching between inputs and/or turning the projector unit on/off are related to either the RS-232 connection or improper programming.  Make sure the red, black, and white wires are correctly seated and connect as shown below. 

NOTE: RS-232 is usually labeled X1.

The audio inputs are located on the row below the rs-232 connection.  Each channel corresponds to the same number video channel.  As you can see, there is no audio connected to channel 2 as the document camera doesn't output audio.

NOTE: These cables are NOT labeled correctly.  In most cases the cable labeled L2R should go in channel 1; L2R in channel 3; and L4R in channel 4.

Finally, audio output or the preamp connection is the cable labeled L24R and connects between the audio mixer, amplifier, and switcher.


Now that all of the input and output connects have been made you can may plug the power cable in and move on to the next chapter on software setup.

5. How to Set Up Extron System 5 IP Switcher Software


IP Setup:

Obtain a laptop and crossover cable and connect directly to the powered up unit.

By default all System 5 IP switchers have an IP address of  In order to communicate with the device you must configure the laptop to be on the same subnet.

To do so right-click on My Network Places>properties and right-click on Local Area Connections>properties. Select Internet Protocol (TCP/IP) and choose Properties and use the settings below.

Choose OK and close out of all the other windows.

Next go to the switchers configuration page and choose the Configuration tab and input the following settings...


IP Address: 137.99.X.X

Gateway IP Address:

Subnet Mask:

NOTE: Be sure the IP address is reserved for the device's MAC address.  Current address tables can be found in \\sbpuhfile\classrooms and should be updated accordingly.  The system's administrator can make any changes should the table be wrong and/or new equipment is installed. The MAC address is located on both the configuration page and on the back of the device.

Click OK and the devices new IP is set (your browser should timeout). Plug the switcher and your laptop into the network (remember to re-enable DHCP on the laptop as both devices need to be on the same subnet to communicate with each other).



Download and install the latest version of Extron Global Configurator.

Upon opening GC you will be given a number of options.

First select Add Driver Subscriptions and choose the brand (Mitsubishi) and device type (video projector) from the lists on the left.

Next click the right arrow to move your selection to current driver subscriptions and click the download button on the right.

After the drivers have finished downloading, choose OK and Create a New Project.

Use the settings above, where Next Assigned IP Address is the IP you set earlier and choose OK.

Choose System 5 IP from the IP Link Device drop down menu, and click Advanced under TCP settings.

Check Auto Configure IP Address fill in the MAC Address you obtained earlier and click Set.

Create a New Location by clicking the folder icon in the top right and rename to the classroom number.

Click OK with the location selected.

Click here to add drivers to your configuration and select the projector model from the list of drivers.

Select the Front Panel tab and expand the display controls under Button Operations.

Drag each operation to its respective button:

Computer 1: PC, DOC CAM, and LAPTOP

S-Video: DVD/VCR

NOTE: Projector inputs may vary depending on the model.


From the taskbar choose Build>Build All Configurations.

Click Begin and once uploaded the switcher is ready to go!

6. Loaner Video/Still Camera (VPC-CG9)

The School of Business has a small still photo / video camera that can be loaned to faculty and staff for School of Business events.

School of Business Service Desk does not have resources to operate the camera for your event. The department reserving the camera is responsible for finding someone to operate it.

The instruction manual can be downloaded here.

7. Power Outage vs Classroom Projector

If there is a power outage which causes the projector to go Off while displaying an image, it is quite possible pressing the On button at the switcher will not turn the projector back ON.

In this case, you will need to unplug the projector from the ceiling (you'll need a ladder)

Leave unplugged for a few seconds

Then plug the projector into the power outlet and Power On at the switcher...may need to use the remote control.