HomeOutlook, Email & LyncMail Filters & Spam SettingsHow to Add an Address to The SPAMSoap Allow or Deny List

3.5. How to Add an Address to The SPAMSoap Allow or Deny List

How to add an address to the SPAMSoap Allow or Deny list

1.       Open your Spam Quarantine Report (in your email inbox, usually sent daily by reports@spamsoap.com)

 

2.       Click on the link: View List of All Quarantined Messages (bottom-right)

 

 

3.       A browser window will open with your complete message quarantine information.  Click on "Allow/Deny" (top-right)

 

 

4.       To have any address be set to automatically be ALLOWED (i.e. whitelist), simply type or copy the sender's email address into the "Add Entry" field under the section: Allow List.  Then click on the "Add >>" button.

 

5.       To have any address be set to automatically be DENIED (i.e. blacklist), simply type or copy the sender's email address into the "Add Entry" field under the section: Deny List.  Then click on the "Add >>" button.

 

6.       That is all that is necessary, you may now click on the Logout link at the top-right of the window.

 

 

Or

 

Call  866.SPAM.OUT (866.772.6762)

Provide the Agent with:

First name, last name, email address (full first name. last name @ business.uconn.edu)

And the Domain Name business.uconn.edu

Or complete the support webform http://www.spamsoap.com/support/

To Consolidate your Spam Quarantine Reports into one report

You may receive several spam reports every day.  This is because you have multiple email aliases, and SpamSoap does not recognize all the different aliases belong to one account.  For example, John Doe may have the following aliases:  John.Doe@business.uconn.edu, jdoe@business.uconn.edu, and jdoe@sba.uconn.edu.

To find your different aliases, simply look in Outlook at the subject line for the Spam Quarantine Report.  Below you will see an example of Quarantine Reports sent on the same day to 3 different aliases:

Rather than receive 3 or more separate spam quarantine reports every morning, you can set SpamSoap to send you 1 report with messages quarantined for all your aliases:

1.       Open your Spam Quarantine Report (in your email inbox, usually sent daily by reports@spamsoap.com)

 

2.       Click on the link: View List of All Quarantined Messages (bottom-right)

 

 

3.       A browser window will open with your complete message quarantine information.  Click on "Setup" (top-right)

 

4.       Now click on "Aliases" (top-right)

 

5.       Type or Copy your email alias into the field under "Add a User Alias..."  Note that you will not need the "@business.uconn.edu" suffix of the address.  Click on Add when you are done.

 

6.       After you click add you will see this message:

 

7.       This is because SpamSoap needs confirmation to add the alias to your account.  Go to Outlook and find the message from Support@spamsoap.com titled "Alias Email Address Authorization."

 

8.       Click on the link: I authorize this request.

 

9.       A browser window will open and take you directly to the Aliases page, and you will see your new alias listed.  You can now continue to add more aliases, or Logout.

 

 

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