HomeOutlook, Email & LyncSetting Changes & TroubleshootingHow to Check Whether an Email Account is Over Quota

6.1. How to Check Whether an Email Account is Over Quota

 

Right click on the user's Mailbox

Scroll to Properties for "Mailbox – Username"

 

Click on the Folder Size... button

 

The Total Size (including subfolders) should be less than 100 Mb or 102400 Kb

 

If space needs to be cleared, ask the end user if the RSS Feeds (news readers) can be cleared to make space.

If additional space is needed please create Personal Folders (*.PST) and save them in D:\Data\Outlook

 

 

For additional information, visit What to Do When an Email Account is Over Quota .

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